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Lavazza sees ‘massive productivity boost’ thanks to Trakm8

Leading vending machine and office coffee service provider Lavazza Professional has reported a major increase in productivity as a result of installing Trakm8 telematics.

The business supplies Klix vending systems and Flavia coffee brewers to businesses across the UK and recently deployed Trakm8 telematics across its 80-strong company car fleet, replacing a previous telematics solution.

Keeley Mayne, area service manager for Lavazza Professional, said the switch to Trakm8 has cut the time taken for fuel reporting; a significant benefit to the business.

She explained: “Before Trakm8, it took each driver 60 minutes a month to do their fuel reports. Now all they have to do is keep their Trakm8 app up to date and submit the data at the end of each month.

“That is a massive productivity boost – it means each of our engineers can complete an additional service call per month, because they are not messing around with spreadsheets. From an efficiency point of view, it is saving us a huge amount of time and the engineers can focus on the job we want them to do, rather than administrative work on mileage.”

Trakm8’s user-friendly reporting system is also saving time at head office.

“It takes us 15 minutes to run the fuel report for the whole company, when it used to take an entire day,” Mayne added. “I work in a technical role so am not a specialist fleet manager – it is part of a wider role for me. However, working with Trakm8 has been a breeze. I use the telematics in my company car; and it is so simple in comparison to what we had before.”

Written by Natalie Middleton

Natalie has worked as a fleet journalist for nearly 20 years, previously as assistant editor on the former Company Car magazine before joining Fleet World in 2006. Prior to this, she worked on a range of B2B titles, including Insurance Age and Insurance Day. As Business Editor, Natalie ensures the group websites and newsletters are updated with the latest news.

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