Telematics and dashcam technology supplied by Teletrac Navman has enabled E-Zec Medical Transport service to cut its fleet costs while also safeguarding its drivers.
Implemented across its 500-strong fleet to replace a previous outdated and unreliable solution, Teletrac Navman’s DIRECTOR platform now means E-Zec has real-time visibility across all its vehicles, ensuring response times are monitored, recorded and reported on.
The resultant improvement in operational efficiencies has reduced overall fleet costs by 10% but the family-run business is also benefiting from the integration of Teletrac Navman dashcams across its fleet, enabling it to monitor and record driver performance and offer support through training initiatives if required. The dashcams, which integrate with DIRECTOR’s Safety Analytics feature, provide invaluable evidence for E-Zec in the event of making or defending an insurance claim. The solution also streamlines the process of sending footage to insurers and quickened the turnaround time of settling disputes.
As a result of partnering telematics data with dashcam footage, E-Zec has reduced insurance premiums by 15%. It’s also improved driver behaviour by 10% thanks to being able to track them.
Andy Wickenden, commercial director at E-Zec Medical Transport Services Ltd, says the solution has played a significant role in safeguarding the business and improving employee relations: “DIRECTOR is the perfect solution for our business as we now have complete visibility of our fleet, so we’ve been able to improve our daily operations and dispatch jobs as efficiently as possible. This has had a really positive impact on our patients too, as we’re able to provide excellent, reliable customer service.
“In particular, the dashcam device has been invaluable in terms of providing an objective view of driver behaviour, so any unsafe driving styles have been recognised and addressed. The footage also helps safeguard us against fraudulent insurance claims, which has offered both the business and drivers peace of mind. Overall, we’re really pleased with the results and we can’t imagine life without the system now,” he added.