Automotive industry charity Ben has launched its new Critical response service, which brings support for employers and their employees in times of crisis.
The free service provides automotive industry businesses with appropriate, often immediate, support for employees when they experience an unexpected or traumatic incident or event.
The onsite trauma support service has been some two years in development, after Ben was approached for support by automotive Ben4Business partners following a traumatic incident affecting their employees.
Initially offered directly to individuals, Ben’s Critical response service now sees employers also supported, including through guidance, support and reassurance from a single point of contact.
Rachel Clift, health & wellbeing director, said: “While businesses do everything possible to minimise risk to staff or customers, there are occasions when a traumatic incident happens. These incidents can impact everyone who was directly, or indirectly, involved and cause emotional distress.
“At Ben, we understand that, when a traumatic incident occurs, it’s essential to deal with the situation promptly and efficiently. Employers need to gauge the reaction of their employees and assess the impact of the incident on their wellbeing. That’s where we come in – we’re here to support employers and their employees every step of the way.
“A stark reality is that we have mostly supported people after a colleague has taken their own life. The industry has a high proportion of male employees and men are around three times more likely to commit suicide than women. We have a responsibility to look after our own – our automotive industry people. We encourage all automotive employers to come forward and work with us to support their people in times of need.”
To seek support with a critical incident in your workplace, call Ben’s helpline on 08081 311 333. To find out more about the service and how Ben can support your employees through an unexpected or traumatic incident, read the organisation’s leaflet.
