An updated version of the BVRLA’s Fair Wear & Tear Guide for commercial vehicles is now available, bringing latest advice on vehicle condition and maintenance.
It’s aimed at operators running vehicles over 3.5-tonnes and minibuses up to 17 seats, and provides an industry standard that covers every aspect of a vehicle’s condition when it is returned to a lease company at the end of a contract.
The new guide has been overhauled as a result of major review by an expert group of representatives from the BVRLA, fleet operators, auction houses, de-fleet organisations, the Road Haulage Association and the Freight Transport Association.
Changes cover:
- Chips, dents and scratches
- Windscreens
- Minor repairs
- Major repairs
- Direct Vision Sensors and ADAS, in-cab cameras
- Passenger vehicles
- Curtains and Pelmets
BVRLA director of fleet services, Amanda Brandon said: “The BVRLA Fair Wear & Tear Guide forms an important part of our governance regime and it sets the industry standard when it comes to best practice for assessing fair wear and tear on leased vehicles.
“It provides customers with essential advice on vehicle maintenance and upkeep to help prevent unacceptable wear and tear from occurring. It defines the industry standard for every aspect of the vehicle’s condition, so there should be no surprises when a vehicle is returned.”
The guide – one of three Fair Wear & Tear Guides produced from the BVRLA that also cover cars and vans – is available to buy here. Fleets leasing vehicles are advised to request a copy of the BVRLA Fair Wear & Tear Guide directly from their leasing company.
Brandon added: “Customers who lease from a BVRLA member have the reassurance of knowing that they are doing business with a professional company which adheres to the BVRLA Code of Conduct, delivers industry best practice and offers free access to the BVRLA Alternative Dispute Resolution service.”
