Reflex Vehicle Hire is expanding its nationwide mobile servicing network in partnership with TrustFord, amid growing demand for ‘maintenance-while-you-work’ services.
The major new partnership means Reflex Vehicle Hire can now access TrustFord’s national fleet of 112 mobile servicing vans and technicians through a central helpline, helping companies to minimise vehicle downtime and maximise utilisation.
The agreement covers all Ford vehicles but also any other make of vehicle outside of warranty terms, making use of TrustFord’s Mobile Service Vans. These are fully equipped with state-of-the-art equipment, allowing over 80% of repairs to be carried out at a convenient location, therefore maximising uptime.
The partnership enhances Reflex Vehicle Hire’s existing commitment to mobile servicing, which has provided ‘garage-on-the-go’ services to hundreds of fleets over the years.
It’s already seen customers praise the flexibility of having vehicles serviced during periods of inactivity, such as outside working hours or while vehicles are parked on site.
Reflex has struck the new partnership with TrustFord amid predicted future growth for its flexible vehicle hire services.
Andrew Beesley, Reflex Vehicle Hire head of maintenance, said: “Our customers rely on their fleet vehicles and our mobile servicing strategy minimises downtime and related costs, so our clients can cost effectively meet the needs of their own customers.
“TrustFord shares our ethos of providing the highest levels of service and working as a business partner to customers, with a focus on flexibility and reliability. Working together, we will keep UK businesses moving and support the economic recovery.”
Mark Wilkie, fleet and commercial vehicle director at TrustFord, said the mobile service offering further enhanced TrustFord’s vehicle deal with Reflex.
“Our growing mobile van service is becoming increasingly popular with existing and prospective customers,” he added. “With fleet customers demanding greater convenience, offering mobile servicing and repairs at a convenient location and time is industry leading, supporting our ambition to be the envy of our competitors.”
- Reflex Vehicle Hire will be at this month’s Great British Fleet Event to talk about how its flexible hire solutions can optimise fleet operations and cut costs. To find out more about the show and to register for free, click here.
